Welcome to Bikini Sales Store’s FAQ! We’re here to ensure your swimwear shopping experience is as seamless as our bikinis. Below you’ll find answers to our most common questions about products, shipping, returns, and more.

Product Questions

What styles of swimwear do you offer?
We specialize in fashion-forward swimwear for women who value both style and comfort. Our collection includes:
  • Bandeau, halter, one-shoulder, and bralette bikini tops
  • Brazilian, high-waisted, hipster, and high-cut bikini bottoms
  • Elegant one-piece swimsuits (including black options and special DD/E, F cup sizes)
  • Boardshorts for sporty styles
  • Fuller cup and more coverage options
Do you offer swimwear for fuller busts?
Absolutely! We’re proud to offer specialized collections including:
  • DD/E Swimwear
  • F Cup Swimwear
  • Fuller Cup Swim options
Each piece is designed to combine support with our signature stylish designs.
How do I choose the right size?
We recommend checking our detailed size charts for each product (available on product pages). Our swimwear follows standard US sizing, with special attention to:
  • Cup sizes for tops (from A to F)
  • Waist/hip measurements for bottoms
  • Height/torso length for one-pieces
If you’re between sizes or need fit advice, email our customer care team at [email protected].

Shipping & Delivery

What shipping options do you offer?
We provide two convenient shipping methods:
  • Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 business days after dispatch
  • Free Shipping: Available on orders over $50, processed in 1-2 business days, delivered via EMS in 15-25 business days after dispatch
Pro Tip: Order early in the week to maximize processing days before the weekend!
Do you ship internationally?
Yes! We ship worldwide with the exception of some Asian countries and remote areas. All packages are carefully prepared at our San Antonio headquarters and include international tracking.
How can I track my order?
You’ll receive a shipping confirmation email with tracking information once your order leaves our facility. This typically happens within 1-2 business days after you place your order.

Returns & Exchanges

What is your return policy?
We offer hassle-free returns within 15 days of delivery. To initiate a return:
  1. Contact our customer care team at [email protected]
  2. Include your order number and reason for return
  3. We’ll provide return instructions
Items must be unworn, with tags attached, and in original packaging.
How long do refunds take?
Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. International refunds may take additional time depending on your bank.

Payment & Account

What payment methods do you accept?
For your convenience and security, we accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are processed through secure payment gateways.
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions and never store your full payment details on our servers. You can shop with confidence!
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you:
  • Track orders more easily
  • Save your shipping information
  • Access your order history

Customer Service

How can I contact customer service?
Our Texas-based team is happy to help! Email us at [email protected] for any questions about:
  • Product recommendations
  • Order status
  • Returns/exchanges
  • Special requests
We typically respond within 24 hours on business days.
Where is your company located?
Our headquarters is at:
4517 Farland Avenue, San Antonio, TX 78205, USA
All orders are carefully packed and shipped from this location.

Still have questions? We’re here to help you find your perfect swimwear match! Contact our friendly customer care team at [email protected] or start shopping our collection today.